Return & Refund

We want customers to feel confident when ordering from our store. If you are not satisfied with an eligible purchase, you may request a return under the conditions outlined below.

Return Period

Return requests should be submitted within 30 days after the order has been delivered.

Return Requirements

To be eligible for a return, the product should:

Remain unused and in its original condition.
Include the original packaging whenever applicable.
Include all accessories, parts, labels, and materials supplied with the order.
Be free from damage resulting from misuse or improper handling.

Products that do not satisfy the applicable requirements may not be eligible for a refund.

Items Not Eligible for Return

Certain products may be excluded from the return policy, including:

Personalized or customized items.
Digital goods and downloadable products.
Gift cards.
Clearance and final-sale merchandise.
Products that have been substantially used, modified, or damaged.

Refunds

Returned products will be reviewed after they are received.

If the return is approved, the refund will be sent to the original payment method. The time required for the refund to appear depends on the payment provider or financial institution.

Damaged or Incorrect Orders

If an item arrives damaged, defective, incomplete, or different from what was ordered, please keep the item and its packaging until the matter has been reviewed.